Privacy Policy
How We Collect, Use, and Protect Your Data
Last updated: [DATE] • Effective date: [DATE]
This Privacy Policy is written in compliance with the EU General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679. If you have questions, contact our Data Protection contact at privacy@solmerce.com.
1. Who We Are (Data Controller)
Company: Cedars PV Systems OÜ
Trading as: Solmerce
Registration Number: 17440128
2. What Data We Collect
2.1 Data You Provide
- Full name, email & password
- Billing & shipping address
- Phone number
- Solar sizing details
- Support enquiries
- Installer applications
2.2 Automatically Collected
- IP address
- Browser & operating system
- Referral URL
- Pages visited
- Click behaviour
- Device identifiers
2.3 Third-Party Data
- Payment confirmations from Stripe
- Transaction IDs
- Location coordinates
- Google Maps / Mapbox data
3. How We Use Your Data
| Purpose | Examples | Legal Basis |
|---|---|---|
| Order Fulfilment | Payments, shipping, installer matching | Art. 6(1)(b) — Contract |
| Account Management | Login, order history, dashboard | Art. 6(1)(b) — Contract |
| Customer Support | Enquiries and dispute resolution | Art. 6(1)(b) — Contract |
| Marketing Emails | Offers and newsletters | Art. 6(1)(a) — Consent |
| Platform Improvement | Analytics and feature development | Art. 6(1)(f) — Legitimate Interest |